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خلاصہ
Results-oriented software quality assurance with 2+ years of experience as an S.Q.A. Analyst in a fast-paced agile software development life cycle. I am skilled in developing and maintaining software testing plans and processes to ensure high-quality software products. Additionally, I have one year of experience as an S.Q.A. Analyst designing and implementing quality assurance testing strategies for web client/server applications using manual testing and automation testing as a freelancer. Experience in different Software Development Life Cycle (SDLC) methodologies: Waterfall, Agile, Scrum, and Sprint Experience in preparing Test Plans, Test strategy, Test Cases, Executing Test cases, UAT planning and testing, Production Verification, and Test Objectives for both manual and automation. Expertise in Manual, functional, and automation testing for SIT, PERF, and UAT test phases. I am also experienced in customer support, property finance, and financial analysis.
تجربہ
Freelance Webservices API Tester
I am involved in requirements analysis for various clients on Fiverr and Upwork integrating APIs SOAP and REST web services.
Involved in testing microservices using API 360 tools for various clients on Fiverr and Upwork.
Involved in testing automation using Selenium Webdriver, TestNG and JUNIT frameworks
Executed test cases for SOAP and REST web services using SOAP UI and Rest Client tools.
Freelance Software Quality Assurance Engineer
Identified test scenarios, estimated test effort, and created test plans
Developed and maintained regression automation test suite using TestNG, Selenium, JUNIT technologies
Created key metrics and audit process to ensure established goals were met
Validated results against database by running SQLs directly.
Involved in analyzing performance issues and provided key information related to database development team
Defect tracking using HP QC Application Life Cycle Management (ALM) tool and JIRA tool to track development and testing tasks status
Involved in all test phases of the application.
Customer Success Engineer
The Role of a Customer Success EngineerThey act as a bridge between a company's development team and its customers, helping to troubleshoot issues and provide technical guidance. One of the key responsibilities of a Customer Success Engineer is to proactively engage with customers to address their needs and concerns.
Freelance Software Quality Tester
Requirement Analysis and Test Planning
Test Case Design and Execution
Automation Testing
API Testing
Database Testing
Performance and Load Testing
Defect Tracking and Management
Client Communication and Reporting
Quality Assurance Process Improvement
Adherence to SDLC Methodologies
Client Support and Training
Documentation
Sales / Compliance and Voip Calling and Customer Support
Worked in several Call Center Companies Based in Lahore.
Continental Car Hire UK
Food dudes delivery USA
Premier Dispatch USA
Packaging Blue/ Printing Blue USA, UK, Canada
London health care locums Uk
Infinity Limousine
Counter Security UK
Nessovo Solutions
Customer Complaints Manager for Contact Center
Third Party employee as Customer Complaints Manager for Contact Center north of Bank Alfalah
Internship
Internee at Bank of Punjab Ayubia Market Branch. It helped me learn to deal with most customers.
